Where to go for support

Our safeguarding team has extensive experience in supporting students and families with a wide range of concerns. If anything is worrying you, please don’t hesitate to contact the team by emailing .

Additionally, we actively collaborate with several external partners. Below, you’ll find links to organisations providing support to young people and their families for various reasons.

General Support

Private & confidential phone/online chat to trained counsellors.
Articles online to support with lots of different situations that young adults face.

0800 1111

Charity fighting to end child abuse in the UK.


Free legal advice for young people regarding human rights.


Central resource for all other support agencies regarding the wellbeing of young people.


School nursing service text line for support with emotional health, relationships, self-harm, bullying, healthy eating, alcohol, smoking, drugs and much more.

Text 07480 635443

Mental Health

Confidential help and advice to young people and anyone worried about a young person in relation to suicide.

0800 068 4141

Self-help and confidential support for women and girls who self-harm.


Mental health support and information including self-harm.


Download the “Calm Harm” app and use it when you have the urge to self-harm. Calm Harm provides tasks to help you resist or manage the urge to self-harm. You can make it private by setting a password, and personalise the app if you so wish. You will be able to track your progress and notice change.


Online advice and referral service for young people who are concerned about mental health.


Healthy Relationships

Information to help young people to understand domestic abuse, and how to take positive action if it’s happening to you.


Central hub of support information for young people who are the victims of or witness to domestic violence and abuse.


Free, confidential healthcare and compassionate support to people of all ages in Cambridgeshire that has experienced sexual assault including rape in their lifetime.

0800 1935434


Advice and support on what a healthy, safe relationship looks like for young people.


Drugs and Alcohol

Information on drug taking and the effects of different drugs plus support for those worried about drug taking or wanting to quit.

0300 123 6600 (phone)
82111 (text)

Drug and Alcohol Service for children, young people and their families across Norfolk; for those using substances themselves or affected by someone else’s substance misuse.

0800 9704866


Support for young people in Cambridge who have suffered bereavement.



Ormiston Families Stars is a children’s bereavement support service for young people finding it difficult to cope with the loss of someone significant in their life.


Support for young people who have suffered bereavement.


Online Safety

Advice and central reporting mechanism for any young person who is worried about online sexual abuse or the way someone has been communication online.


Advice on using the internet safely.



Advice about sex, relationships and the internet.


Advice about sexual health and contraception.



These resources will help you to:

  • Prepare for the higher levels of anxiety or stress that you may feel in relation to exams and assessments.
  • Access advice about managing your own stress and how to develop coping and self-care strategies.

Managing stress and anxiety: tips for students and apprentices.


Healthy coping strategies. Learn about different practical coping strategies and how to use them in this video.


Most people feel stressed sometimes. And it’s completely natural. But that doesn’t mean it’s easy to deal with. Get our tips to help you with stress, no matter what’s causing it.


If you’re feeling stressed about your exams being cancelled, you aren’t alone. Get advice from us and other young people.


Self-care is about the things we can do to look after our own mental health. 


Other Support

Confidential help and advice regarding bullying via the phone or chat rooms.

0808 800 2222

Support for young people who care for family members in the home.


Information on eating disorders and support services available via online articles, web chats and phone lines.

0808 8010711

Support for anyone who has been affected by or is at risk of female genital mutilation (FGM).

0800 028 3550

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